 |
| Support Documents 
|
|
|
Article 7: What to do if your page has a ‘Prohibited phrase’ Content error.
|
|
|
Problem: We were able to connect to your server and fetch the page without problem, but when we examined the content of the page is contained a phrase that we think may indicate a problem. Background: Looking for error
codes from a Web server will only take you so far. There are many
examples of pages that the server thinks are correct, but are not
what the Webmaster intended. If, for example, the page contains
data pulled from a SQL database, a SQL configuration problem could
cause the page to display “SQL log full”. While the page is
valid html code, this is not what was intended. Possible
Reasons: 1. Use of the phrase on the page may be intentional. 2. Finding the phrase on your page may indicate an underlying problem. Recommended
Action: |
|
| Step 1. |
If
you intended to use the phrase and it does not indicate a
problem, just let us know and we’ll stop watching for that
phrase. You might want to check the list of phrases we’re
watching for from your Weekly Status Report. You can delete or
add phrases to the lists as you like by emailing us your
instructions.
If the phrase indicates a problem, you should repair the underlying error. If it is helpful in diagnosing the problem, we likely have a cached copy of the html source for the page from the time the error occurred. If you email us we’ll be happy to pass this along. |
|
As with all errors, if we can be of help resolving your problem please let us know by email to help@SEVENtwentyfour.com or by calling toll-free (800) 724-4724 from within the United States or Canada, or (416) 269-7744 internationally.
|
|
|
|
|
